Privacy Policy

Last updated: 29/09/2025

At Purpose Travel, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, communicate with us, or use our services.

1. Who We Are

Purpose Travel is a UK-based travel consultancy offering bespoke travel experiences. Our website address is: https://purposetravel.co.uk.

2. What Information We Collect

We may collect and process the following types of personal information:

  • Contact Details: Name, email address, phone number, and postal address
  • Travel Preferences: Destination interests, budget, accommodation and activity preferences
  • Booking Information: Dates of travel, number of travellers, passport details (if required)
  • Technical Data: IP address, browser type, operating system, and cookies (see Section 6)
  • Communication History: Emails, messages, and notes from our interactions

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide personalised travel advice
  • Manage and fulfil your bookings and itinerary requests
  • Send email newsletters, updates, and marketing communications (with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We only collect and use your personal data when we have a lawful basis to do so. These include:

  • Consent: When you sign up for newsletters or marketing
  • Contractual necessity: To provide travel services or respond to your enquiries
  • Legal obligations: For financial or regulatory compliance
  • Legitimate interests: To improve our services and grow our business

5. How We Share Your Information

We may share your information with:

  • Trusted travel partners (hotels, tour operators, etc.) as necessary to fulfil bookings
  • IT and marketing providers who help us operate our website and communications
  • Legal or regulatory authorities if required to do so by law

We never sell your data to third parties.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Analyse website traffic
  • Improve site functionality and performance
  • Tailor user experience and preferences

You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies unless you disable them.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (“right to be forgotten”)
  • Object to or restrict certain types of data processing
  • Withdraw consent at any time (for marketing or optional data uses)

To exercise these rights, contact us at: hello@purposetravel.co.uk

8. Data Security & Retention

We take data protection seriously and implement appropriate technical and organisational measures to keep your data safe. We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of other websites. Please review their privacy policies if you visit those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Purpose Travel
Email: hello@purposetravel.co.uk

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.